Office Hours
After Hours by Appointment
Contact me to schedule a virtual meeting
Insurance Products Offered
Auto, Homeowners, Condo, Renters, Personal Articles, Business, Life, Health, Pet
Other Products
Banking, Annuities
Would you like to create a personalized quote?
Katelyn Hand
Office Hours
After Hours by Appointment
Address
Charlotte, NC 28273
Located right off 1-485 Exit 1 in the Ayrsley Community. Street and garage parking available.
Office Hours
After Hours by Appointment
Contact me to schedule a virtual meeting
Insurance Products Offered
Auto, Homeowners, Condo, Renters, Personal Articles, Business, Life, Health, Pet
Other Products
Banking, Annuities
Would you like to create a personalized quote?
Office Info
Office Info
Office Hours
After Hours by Appointment
Contact me to schedule a virtual meeting
Location Details
- Floor #1
-
Phone
(704) 835-1230 (980) 208-1564
Languages
Insurance Products Offered
Auto, Homeowners, Condo, Renters, Personal Articles, Business, Life, Health, Pet
Other Products
Banking, Annuities
Office Info
Office Info
Office Hours
After Hours by Appointment
Contact me to schedule a virtual meeting
Location Details
- Floor #1
-
Phone
(704) 835-1230 (980) 208-1564
Languages
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Social Media
Viewing team member 1 of 4
Lacie Harris
Office Manager
License #16710733
Lacie is our office manager here at Katelyn Hand State Farm in the Carolina's and has over 10 years of State Farm Insurance experience! She has her Personal Lines, Life, and Health licenses and brings a ton of positivity and expertise to our team! She is your go to for state to state transfers and anyone relocating to North Carolina and South Carolina. Moving is stressful enough, so she wants to make the process of changing your license, registration, and insurance as seamless as can be.
Additionally with her industry experience, compassion, and helping heart, she is responsible for assisting customers file and navigate any home or condo damage and/or accidents. She is very well versed with Rental properties as well.
As a wife and Mom, she is super passionate about talking to everyone about life insurance and making sure your family and assets are protected. She is currently in the process of building upon her skill set to write flood insurance and wind and hail coverage for coastal homes.
Viewing team member 2 of 4
Kailey Torres
Account Manager
License #21032490
Kailey, originally from California, joined our team full-time in May 2024 after interning while earning her Finance and Insurance degree from UNC Charlotte. She holds Property and Casualty, Life, and Health licenses for North Carolina and South Carolina, bringing a fresh perspective and expertise to the office. Kailey is well versed in technology, she assists with all aspects of Drive Safe & Save.
She is passionate about guiding newer drivers and individuals new to insurance or starting their careers. Kailey is dedicated to helping customers from the start, whether it’s securing their first auto insurance policy, obtaining renters insurance, protecting cherished high-value items like jewelry or firearms, or working towards future financial goals such as homeownership.
Additionally, Kailey excels at providing seamless policy adjustments for our existing customers. She is the ideal contact for situations like purchasing a new vehicle, combining policies after marriage, adding a teenage driver, handling foreign driver licenses, splitting policies post-divorce, or managing insurance policies for an estate during probate.
As our Office Claim Liaison, Kailey assists in connecting customers with the right people to navigate claims, understanding that our local team does not handle coverage or payout decisions.
Viewing team member 3 of 4
Zoey Cook
License #22148174
Viewing team member 4 of 4
Mandy Rossi
Life/Health Insurance Rep
License #12284441
Mandy brings over 18 years of insurance experience, having grown up working in her father's State Farm office in Florida. She values working alongside her sisters here at Katelyn Hand State Farm. She is licensed in Property, Casualty, Life, and Health. As an avid enthusiast of Lake Wylie and Lake Norman, she specializes in insuring recreational vehicles, including boats, jet skis, motorcycles, golf carts, travel trailers, and motor homes. Mandy leads our team in assisting individuals around age 65 with health insurance supplements.
In her spare time, Mandy enjoys spending quality time with her son and family, and is deeply involved in dog rescues and pet sitting.