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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Courtney Green

May 21, 2024

5  out of  5 rating by Courtney Green
"Katelyn and Elizabeth have been so helpful. I left State Farm for a while. But, I came back because their customer service is way above what I was receiving elsewhere. Thanks for all of your help!"
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Fred Davis

May 8, 2024

5  out of  5 rating by Fred Davis
"I just had a fantastic experience with Katelyn on getting new insurance in NC .. no stress thank you very much give her a call and get your insurance state farm A+"
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Homer Griffin

May 4, 2024

5  out of  5 rating by Homer Griffin
"Highly recommend Elizabeth and the rest of the team at State Farm. Got my policy set up quickly and great savings."
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Raquel Vazquez-Rosa

April 26, 2024

5  out of  5 rating by Raquel Vazquez-Rosa
"If you want StateFarm it’s because you want the best quality insurance so you need to go with the best quality agent. Katelyn. Everyone hates paying for insurance it’s expensive and just annoying. Katelyn makes me feel like we are back in the 90s when you could walk into your local State Farm just to chat with your agent. She replies so fast to my emails by the time I check them in late at responding to her! I had an accident last year someone hit me. The only work I did was drop off my car at the collision place. There was literally no issues as all and it was so seamless. It was the first car accident I had had under my own insurance and like I said seamlessly. So happy to use StateFarm and have that peace of mind."
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Parrish Clark

April 25, 2024

5  out of  5 rating by Parrish Clark
"Katelyn made switching insurances a breeze. I highly recommend anyone to go to her."
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Shannah Little

April 18, 2024

5  out of  5 rating by Shannah Little
"Elizabeth has been AMAZING! She spent the past few days making sure that I had everything I needed at a rate that would work for me. This is the first time that any insurance company has went out of their way to provide me this type of service. I HIGHLY RECOMMEND!"
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Ken Williams

April 10, 2024

5  out of  5 rating by Ken Williams
"Reached out to State Farm for pricing on auto, watercrafts & home insurance. They came back with great rates. Other insurance companies couldn't cover all personal property, which was a disappointment. State Farm suggested an umbrella policy for extra property protection for a little additional cost. This gives us peace of mind going forward. As it turned out, I was in a auto accident and they covered everything, which they should since it wasn't my fault. Agents were very friendly and walked me through every step of the process. Very satisfied with State Farm so far."
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April 2, 2024

5  out of  5 rating by JAMES THOMAS
"Kate has been the best!!! She makes you feel like family not just a customer. I’d never go back to dealing with call centers if I can have an agent that can handle any questions faster and personal. Keep up the great work and I Thank you!"
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Gavin Fox

March 14, 2024

5  out of  5 rating by Gavin Fox
"Katelyn and her team have been such a pleasure to work with! They have been so responsive and incredibly professional. I have never experienced this level of service from another insurance company before. Thanks Katelyn and co.!"
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G- -Shock

January 25, 2024

5  out of  5 rating by G- -Shock
"I came here with my wife to get a insurance for us and we were serviced in a quick and positive manner . Everything went smoothly and we got our insurance for a very good rate. Highly recommended ❗️"
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Adrian Popa

January 18, 2024

5  out of  5 rating by Adrian Popa
"Honestly, Katelyn Hand's State Farm agency isn't just about insurance; it's about feeling secure and supported. They go above and beyond to make sure you feel confident and taken care of. If you're looking for an agency that puts your needs first, explains things clearly, and welcomes you with open arms, look no further. Katelyn Hand's State Farm has earned my loyalty (and five enthusiastic stars!). I also wanted to give a thumbs-up to Teannah Sampson. Her promptness, attention to detail, and friendly demeanor made my experience even smoother. Thanks, Teannah!"
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maggie randall

January 9, 2024

5  out of  5 rating by maggie randall
"I have used State Farm renter insurance for several years and have always had amazing service. Agents contact you directly and you never have to deal with any robots, just nice actual people! I had to move my service and Kyla was so helpful, offering advice and even letting me know about other services that may benefit me. I really appreciate this team! The price is also hard to beat!"
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December 5, 2023

5  out of  5 rating by Brandon
"Very friendly and easy to talk to. Very helpful and knowledgeable when I had questions. Katelyn was very prompt in returning my phone call. If I had 3 hands, I would give 3 thumbs up....but I only have 2, so 2 thumbs up will have to suffice"
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Travis Nixon

October 25, 2023

5  out of  5 rating by Travis Nixon
"Meg was AWESOME and helped me figure my way through a very complicated and frustrating auto insurance situation caused by my previous agent. 100% recommend, and at least one other member of my household is planning to switch over when their current policy expires"
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John Porter

October 19, 2023

5  out of  5 rating by John Porter
"This was simply the best customer service experience I have had since returning to North Carolina. Meg was very courteous and helpful with all the information she provided. This is truly a five star agency."
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Shanita Jones

October 18, 2023

5  out of  5 rating by Shanita Jones
"Katelyn was Awesome to work with Get with her."
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Charles Hardison

October 11, 2023

5  out of  5 rating by Charles Hardison
"Great experience and a great rate."
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Roy Nash

October 5, 2023

5  out of  5 rating by Roy Nash
"Incredibly helpful and pleasant, did everything possible to help me and I'm sure would have done much more"
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Johnesha Graham

October 3, 2023

5  out of  5 rating by Johnesha Graham
"I couldn’t ask for a better insurance company. State Farm will take care of you! All the staff is very professional, friendly & caring."
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J Heff

September 15, 2023

5  out of  5 rating by J Heff
"There customer service is always helpful and excellent."
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Rafael Rendon

September 1, 2023

5  out of  5 rating by Rafael Rendon
"Meg was super helpful with getting everything I needed for my car insurance very informative!"
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Danielle Newton

August 30, 2023

5  out of  5 rating by Danielle Newton
"I spoke with Meg about getting car insurance, and she made it so easy! She was great with her customer service skills and giving me all the details I need with my insurance. Would definitely recommend talking to her about any assistance."
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August 28, 2023

5  out of  5 rating by Tasha
"Called to get a quote for two vehicles and rental insurance. Was fed up with Geico and their constant price increases. Called and received a much lower price, and the staff were very friendly. I would highly recommend them."
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D'Arcy Astridge

August 22, 2023

5  out of  5 rating by D'Arcy Astridge
"We recently switched to State Farm and contacted this office because it was close to our neighborhood. Everyone I have spoken with there has been very friendly & helpful. Keri has been especially great. I had A LOT of questions before making the switch and she spent so much time with me over many phone calls and emails. Her patience with me was never-ending, which was very much appreciated. I would definitely recommend this office to others for your home & auto insurance needs."
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J. Shakir

August 11, 2023

5  out of  5 rating by J. Shakir
"Good working people are hard to find!but honestly I found one,hard to believe these days.... She can call me anytime.. If she has another half they better not slip up you know why!!!"